Refund policy
Refund & Return Policy – Decore Delight Pk
At Decore Delight Pk, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
1. Return Eligibility
You may request a return under the following conditions:
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The item is damaged or defective
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You received the wrong product
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The item is unused and in its original packaging
2. Return Time Frame
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Returns are accepted within 7 days of receiving your order
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Requests made after 7 days will not be accepted
3. Non-Returnable Items
The following items cannot be returned:
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Used or damaged products (not due to our fault)
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Items without original packaging
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Customized or special order items
4. Return Process
To initiate a return:
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Contact us via email or phone
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Share your order number and issue
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Provide clear pictures (if item is damaged)
Once approved, we will guide you through the return process.
5. Refund Policy
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Refunds will be processed after we receive and inspect the returned item
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Refund may take 5–7 working days
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Refunds will be issued via:
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Bank transfer
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Mobile wallet (if applicable)
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6. Exchange Policy
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Exchanges are available only for defective or incorrect items
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Subject to product availability
7. Shipping Costs
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Return shipping cost will be paid by the customer
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If the issue is from our side, we will cover the cost
8. Contact Information
If you have any questions, contact us:
Email: decoredelightpk1@gmail.com
Phone: 0300-0638980
Location: Sadiqabad, Pakistan
© 2026 Decore Delight Pk – All Rights Reserved